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TEKsystems Desktop Support Tech in Spartanburg, South Carolina

 2+ year of ServiceNow support desk experience. Create, update, escalate and close cases in defined SLA.

 2+ year System Support Analysis in maintenance of current network infrastructure (Active Directory, Windows servers, printers, mobile communication devices, Cisco Access Points, Cisco VPN, Avaya VOIP, Fax, Airwatch)

 1+ year Desktop/laptop software, patching and imaging experience.

 1+ year Remote support software tools (RDP, CMRC Viewer).

 Warehouse Management Systems and/ or experience using Manhattan.

Support Multiple Handheld/Wrist RF Units in warehouse distribution center fast-paced environment.

 Multiple Printer support (Cannon, HP, Lexmark, Sato, Zebra) to include print head alignment, part replacement and advanced troubleshooting via central management system.

 Provide configuration & end-user training on Microsoft applications (O365, skype, Word, Excel, Outlook) as needed.

 Keep inventory and order hardware supplies and computer consumables, including toners, backup media

 Working closely with the System Support Analysis in daily priorities, mentoring and training end-users.

 Provide telephone technical support when needed.

Experience using the following systems is a plus:

Warehouse Management Systems:

o Manhattan Associates - WMS, WMoS, WMi

o High Jump WMS



o iSeries


o AS400

Warehouse Control Systems


o Beumer

o Wynright


o Intelligrated

o Pyramid

o Tech King

o Champ

o Dematic

o Crisplant

Peripheral systems

o Minisoft

o Linux - basic familiarity and command line knowledge

o Oracle Data base

 basic SQL knowledge would be awesome

 Basic and General understanding of an Oracle DB

o SQL Server - same as Oracle

o Bartender


o Avery Dennison



o Zebra

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

TEKsystems is a equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.