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SC Department of Public Safety Program Coordinator I (SNAP Quality Control Coordinator I) / 61014873 in Richland County, South Carolina

Job Responsibilities

**Special Notice: This is a REPOST -- Previous applicants need not re-apply for this position.

Do you have a passion to provide meaningful contributions to your community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of South Carolina's children, families, and vulnerable adults? If so, the SC Department of Social Services has the right job opportunity for you!

We're looking for an enthusiastic Program Coordinator I for our State Office who will analyze and evaluate eligibility determinations and case processing actions to determine compliance with SNAP regulations and state policy. Ensure that proper benefits are issued in compliance of all SNAP regulations. Make recommendations to the supervisor and other managers for corrective action strategies to improve program operations and service delivery.

The Program Coordinator I review samples of SNAP cases each month to determine accuracy of policy application, coding, case decisions, timeliness of actions, and adequacy of payments. Review findings are used to compute process measures, performance outcome measures, and to produce mandated reports required for continuance of federal funding. Review procedures include:

Analyze case records and computer systems information to gather and evaluate pertinent data.

Conduct in-depth personal interviews with clients and collaterals.

Evaluate verified data and determining accuracy of payments and compliance with standard of service delivery.

Conducting error meetings and training sessions for corrective action purposes.

All South Carolina Department of Social Services (DSS) Employees are expected to Adopt, Implement, and Promote the Published Mission, Vision, and Guiding Principles, While Employed by the Agency.

Minimum and Additional Requirements

A Bachelor's Degree and two (2) years of professional experience in social services programs, correctional, education, business administration, general administrative management or relevant program experience.

A Master's Degree and one (1) year of professional experience in social services programs, correctional, education, business administration, general administrative management or relevant program experience.

Thorough knowledge of principles and practices of interviewing and investigating techniques. Thorough knowledge of SNAP Program policies and the agency's client history profile (CHIP) system. Knowledge of federal regulations and the agency's policies concerning SNAP eligibility requirements.

Additional Comments

This application for employment with the SC Department of Social Services must be completed in its entirety. *A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. *If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must have a valid license and access to a motor vehicle. Must be able to lift at least 30 pounds. Must be available for occasional overnight travel and/or availability to see clients outside of normal working hours.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

*DIVISION: *Accountability, Data, and Research / State Office

Salary: $33,494.00 - $61,975.00 Annually

Location: Richland County, SC

Job Type: FTE - Full-Time

Job Number: 105719

Closing: 10/27/2020 5:00 PM Eastern

Residency Requirement: No

Class Code: AH35

Position Number: 61014873

Normal Work Schedule: Monday - Friday (8:30 - 5:00)

Pay Band: Band 5

Hiring Range - Min.: $33,494.00

Hiring Range - Max.: $47,734.00

Opening Date: 10/13/2020

EEO Statement: Equal Opportunity Employer

Agency Specific Application Procedures: All applicants must apply online. All correspondence from DSS Human Resources will be made through electronic mail, unless otherwise indicated.

Agency: State of South Carolina Department of Social Services

Address: 1535 Confederate Avenue Extension Columbia, South Carolina, 29201

Phone: 803-898-7315 ext. 2