Robert Half International Help Desk Analyst I in North Charleston, South Carolina
If you're looking for a role as a Help Desk Analyst, where you will support local and field users, look at this opening at Robert Half Technology with a rapidly expanding company in the Non-Profit industry. As a Help Desk Analyst, you will be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is based in the North Charleston, South Carolina area and is a long-term temporary opportunity.
What you get to do every single day
Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally
Troubleshoot recurring technical issues and suggest solutions to address the root of the problems
Provide service on technical help tickets submitted via phone, email, and walk-ups
Independently investigate and implement solutions to technical issues
Strong problem solving and analytical skills
Basic networking concepts
Background in installing and configuring operating systems, networked and local printers, and business applications
3+ years of prior experience
Comprehensive knowledge of MS Windows 10
Experience with IT support ticketing systems
Experience in user administration and bug fixing in a client server environment
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Location: North Charleston, SC
Date Posted: February 11, 2021
Employment Type: Temporary
Job Reference: 03270-0011702865
Staffing Area: Technology u0026 IT