SC Department of Public Safety TBS Supervisor in Lexington County, South Carolina
Who We Are The South Carolina Department of Revenue (SCDOR) helps move South Carolina forward by collecting 95% of the state's General Fund. Committed to making compliance easy for taxpayers, and valuing excellence, collaboration, and professionalism, we work to be an innovative and trustworthy partner for taxpayers, businesses, and tax professionals. With excellent benefits and opportunities for training and advancement, we are dedicated to developing, retaining, and valuing a competent, productive, and diverse workforce.
Job Purpose Serve as a supervisor in our Filing Enforcement Section of our Income Tax Services Department. Income Tax Services promotes voluntary compliance by administering federal compliance programs, educating taxpayers on South Carolina law, and providing excellent customer service. Income Tax Services also process and conducts office audits on Individual Income, Corporate, Partnership, and Fiduciary returns and are committed to detecting and fighting fraud.
- Supervises, plans, directs, and coordinates the overall activities of the Filing Enforcement Section to include verification of return information and correction of errors and suspended items, with a focus on the security of taxpayer data.
- Plans, assigns, distributes, and monitors employee workload/assignments/special projects.
- Acquires and maintains tax and/or process knowledge necessary to perform duties.
- Analyzes, develops requirements and business rules, tests, implements, and monitors applicable systems, interfaces, and reports implemented for functions under the section’s responsibility.
- Determines any system modifications or enhancements needed and develops requirements and business rules, submits SQRs, works with developers, performs needed testing prior to implementation and then monitors the modification/enhancement.
- Partners with other sections and divisions within the Agency and with external stakeholders to understand requirements related to the sections functions.
- These may include processing related issues, electronic filing and paying issues, form revisions, legislative changes, business rule edits, revenue rulings, procedural changes and escalated issues regarding tax compliance.
- Partners with other sections within division to determine best fit for assigned work tasks when applicable.
- Provides and maintains a competent, empowered, and forward-thinking team. Ensures team exemplifies high initiative, self-motivation, accountability, adaptability, constructive ideas and team spirit. Administers EPMS program, staff selection, staff reassignment, staff organization, training, career development planning, time tracking, and general personnel matters.
Determines future direction of the section based on work, resources, mandates, and system requirements.
Develops goals and strategies for the section to be successful.
- Identifies and defines improvements to section processes to streamline processes, including new and modified forms, proposed legislation opportunities, mandates and day-to-day processes. Makes proactive decisions to move section forward and not maintain the status quo of today.
Develops and maintains procedures for all duties and tasks performed within the section.
This includes forms updates as needed and maintaining content on website. Creates, reviews, monitors, and analyzes statistical reports for trends and potential problems to determine course of action needed and to forecast section needs and direction.
- Updates section, division, and agency goals as required.
- Creates employee standards of work to be performed. Creates and prepares dashboards for employees and for section.
Evaluates need for and leads, directs the lead, or participates in special projects within the section, cross-divisional, or cross-agency.
Special projects can also include external training, presenting at conferences, and conducting conferences with vendors, CPAs, Attorneys, taxpayers, etc. Minimum and Additional Requirements
A bachelor's degree in business administration or a related field and four years of any combination of tax related, business related, and/or supervisory experience.
Academic degrees must be from an accredited institution of higher learning. Preferred Qualifications
Knowledge of accounting policies and procedures.
- Ability to communicate with the public and to work closely with internal and external customers, providing quality customer service.
- The ability to organize, coordinate, administer, direct, and supervise to maintain a self-sufficient section. Additional Comments
Background Check: SCDOR employees are required to comply with all SCDOR tax requirements and are subject to a National Criminal Background Check to include fingerprinting.
EEO: It is the policy of the SCDOR to provide equal employment opportunities to all employees and applicants without regard to age, race, color, religion, sex, national origin, disability, and pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation.
Salary: $40,759.00 - $75,413.00 Annually
Location: Lexington County, SC
Job Type: FTE - Full-Time
Job Number: 107627
Closing: 12/7/2020 11:59 PM Eastern
Class Code: AH15
Position Number: 61041390
Normal Work Schedule: Monday - Friday (8:30 - 5:00)
Pay Band: Band 6
Hiring Range - Min.: $50,435.00
Opening Date: 11/20/2020
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures: Apply online. Complete the application to include all current and previous work history and education. A resume may be included but not substituted for completing the entire application.
Agency: State of South Carolina Department of Revenue
Address: 300 A Outlet Pointe Blvd Columbia, South Carolina, 29214-0520