SC Department of Public Safety Human Services Specialist II (Eligibility Case Manager) / 61013404 in Laurens County, South Carolina
Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.
We're looking for an enthusiastic Human Services Specialist IL for our Laurens County office performs duties related to the administration of the SNAP and TANF programs for Economic Services to help restore or improve customer financial stability.
The Human Services Specialist II conduct SNAP and/or TANF quality interviews to include both phone and face-to-face interviews for SNAP and/or TANF applications and/or renewals.
Process SNAP and/or TANF applications and/or renewals by determining eligibility and authorizing benefits if applicable, and process SNAP and/or TANF six month renewals and changes by redetermining eligibility and reauthorizing benefits if applicable
Manage ABAWD (Able-Bodied Adult without Dependents) caseload by sending required notices, updating ABAWD tracking system, and determining SNAP eligibility for assigned ABAWD cases. Interprets social services programs to clients as needed.
Process system generated alerts (SNAP, TANF, ESAP, and SCCAP) for county of residence as well as any alerts associated with your caseload.
Identifies and documents overpayments and makes at least 3 possible claims referrals to the Benefit Integrity Unit; prepares supporting documents for Fair Hearings. Participates in training and supervisory meetings or staff meetings as required.
Maintains case records and files in agency designated computer system for documentation and auditing purposes as required by agency policy in a confidential, timely and accurate manner. Documents client work participation activities in agency designated system.
Enters timely documentation in SCOSA of events/activities that may affect clients continued eligibility for benefits. Prepares reports as requested by the supervisor or otherwise required and follows program policies and procedures.
Performs Red Cross shelter duty or other emergency shelter duty/services as directed.
All South Carolina Department of Social Services (DSS) Employees are expected to Adopt, Implement, and Promote the Published *Mission, Vision, and Guiding Principles, While Employed by the Agency.*
Minimum and Additional Requirements
A High school diploma and three (3) years of clerical, administrative, social work, correctional, business administration, or general business experience.
An Associate's Degree and one (1) year of clerical, administrative, social work, correctional, business administration, or general business experience.
Ability to interpret and apply TANF and/or SNAP federal and state laws, regulations, policies, and procedures. Knowledge of services available from the community and other public and private programs. Ability to organize and maintain a caseload. Ability to conduct interviews and analyze case data to make appropriate decisions. Ability to establish and maintain professional working relationships and communicate effectively. Ability to master required databases and systems.
This application for employment with the SC Department of Social Services must be completed in its entirety. *A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.*
A valid drivers license is required, have a high tolerance for irate clients, and crowded working conditions. Must be able to travel within the state for the purpose of training and meetings to include overnight travel.
If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.
*DIVISION: ***Economic Services / Laurens County
Salary: $27,527.00 - $50,930.00 Annually
Location: Laurens County, SC
Job Type: FTE - Full-Time
Job Number: 107491
Closing: 11/30/2020 11:59 PM Eastern
Residency Requirement: No
Class Code: GA40
Position Number: 61013404
Normal Work Schedule: Monday - Friday (8:30 - 5:00)
Pay Band: Band 4
Hiring Range - Min.: $28,902.00
Hiring Range - Max.: $32,245.00
Opening Date: 11/20/2020
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures: All applicants must apply online. All correspondence from DSS Human Resources will be made through electronic mail, unless otherwise indicated.
Agency: State of South Carolina Department of Social Services
Address: 1535 Confederate Avenue Extension Columbia, South Carolina, 29201
Phone: 803-898-7315 ext. 2