Robert Half International Help Desk Analyst I in Greer, South Carolina
This job is for someone who excels at coming up with creative solutions to technical issues. Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment with a company in the Manufacturing field. We encourage you to apply to this Help Desk Analyst position, if you have strong problem-solving skills and a passion for making effective change within an organization. This Help Desk Analyst role is based in the Greer, South Carolina area and is a long-term temporary-to-full-time opportunity.
Independently investigate and implement solutions to technical issues
Manage correspondences on technical help tickets submitted via phone, email, and walk-ups
Troubleshoot recurring technical issues and suggest solutions to address the root of the problems
Offer IT support for operating systems, productivity software, and a variety of other applications used internally
Experience with End User Training
Microsoft Office 365 experience required
MS Windows 10 experience
Proficiency in IT infrastructure libraries
Active Directory experience
2+ years of prior experience
IT support ticketing system experience desired
Experience installing and configuring operating systems, networked and local printers, and business applications
Comprehension of basic networking concepts
Background in user administration and bug fixing in a client server environment
Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Location: Greer, SC
Date Posted: February 11, 2021
Employment Type: Temp to Hire
Job Reference: 03230-0011702897
Staffing Area: Technology u0026 IT