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Massage Envy Multi-Unit Office Manager in Greenville, South Carolina

Do you love helping others?

Are you a natural leader who loves to inspire others to succeed? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy Greenville. Massage Envy is the leader in accessible massage and skin care. As a manager at our Pelham Hills location,* you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:

  • Rally a team of caring professionals to deliver an excellent end-to-end experience to every client every single day.

  • Build relationships with a talented team of massage therapists, estheticians, and customer service superstars to guide, support, and inspire them.

  • Own the success of an all-star location where clients want to be, and service providers want to stay.

Here's what's in it for you:

The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:

  • Benefits that help you take care of you including Medical, Direct Primary Care, Major Medical, Long Term Disability, Short Term Disability, AD&D, Vision, Dental and many more!.

  • A healthy compensation plan that rewards your hard work plus commissions, bonuses, and other benefits.

  • A dynamic, energizing environment where you're consistently challenged, never bored.

  • Leader training and development to help you grow as a manager and lead your team.

As a team, we're committed to delivering on the Massage Envy brand promise—we help you take care of you—every day to clients and employees alike. As the connector between the franchise owner, franchise staff, and clients, you're the leader of the mission, bringing everyone together to work cohesively toward that goal. Daily work in this role includes:

  • Able to split time between the three locations depending on need and office availability (Verdae, Pelham, and Downtown Greeville locations)

  • Flexible schedule; able to work at least one weekday evening and weekend day per week.

  • Able to perform front desk administrative duties and assist in training

  • Manage relationships with business partners (including bookkeeping, insurance and payroll firms) and vendors and provide necessary information in a timely manner

  • Oversee/audit bank and credit card accounts

  • Order office and spa supplies at best prices

  • Manage collection and submission of all receipts and invoices

  • Ensure all bills are paid on time

  • Process any client chargebacks from banks

  • Process all charitable contribution requests in coordination with owners

  • Monitor and process cash deposits

  • Coordinate and schedule employee anniversary lunches monthly in coordination with franchisees and managers

  • Schedule/ manage company calendars

  • Retail inventory security, tracking, control and reordering

  • Optimize office efficiency to reduce expenses

  • Enforce office cleanliness and orderliness

  • Process mail and email and ensure any required follow up

  • Oversee all clinic janitorial/maintenance/repairs

  • Monitor social media accounts

  • Maintain lock and key control

  • Assist managers with meetings, events, shopping, and holiday setup and take down

  • Maintain all renewals: salon licenses, Labor Law posters, business registration renewals, commercial insurance policies, submitting Corporate PL and yearly Worker's Comp audits

  • Handle any miscellaneous administrative or management duties as required

  • Maintain and submit daily reports to franchisees and managers

A team is only as strong as its leader, so we're looking for people who have what it takes to bring out the best in everyone. Those who shine in this role are:

  • Smart and experienced with prior background in management, marketing, sales, service or retail and a college degree (preferred).

  • Born leaders who can motivate, coach, influence, and inspire and who aren't afraid to have tough conversations.

  • Top performers who can set goals, prioritize work, analyze business performance, and delegate effectively.

  • Problem solvers who can think on their feet, bring people to compromise, and resolve conflict.

  • Good with people, building trust and confidence and developing positive relationships with employees, members, and guests.

We Believe Our Differences Make Us Better

We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you're ready to lead the charge to help people feel their best, we can't wait to meet you.

*Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.

Job ID: 2020-102193

External Company URL:

Street: 3714 Pelham Road

Post End Date: 12/31/2020

Telecommute: No