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Bon Secours Mercy Health Clinical Supervisior in Greenville, South Carolina

Thank you for considering a career at Bon Secours!

Provides management oversight and direction for clinical day to day operations of the affiliated practice with a focus on operational efficiencies to provide outstanding patient care and a safe working environment. Recommends and implements process improvements. Must be able to prioritize and multi-task duties required by multiple physicians. Possesses general knowledge of physician practice front office including patient registration, appointment scheduling, medical records and billing and reimbursement. Provides value-added management plans and services to physicians in the clinical environment by proactively developing business by building positive relationships with referring and potential referring physicians. Models and develops patient focused culture. Fulfills position responsibilities and expectations by coaching, developing and empowering direct reports. The position focus is to provide excellent clinical staff

Minimum Required Qualifications:

Two to three years of formal training beyond high school in business school, clinical area or college or equivalent combination of education and physician office experience preferred. LPN or RN preferred. Demonstrated progressive responsibility in the clinical area of a physician office or similar health care facility. Must be able to command a reasonable knowledge of medical terminology, anatomy and physiology. Possess financial management skills in order to focus on cost containment and optimal reimbursements within the clinical area.

Position Responsibilities:

Manages clinical staff in a manner that promotes optimal physician productivity, safe and efficient patient care in a cost effective manner.

Maintains adequate staffing levels for all aspects of the clinical practice; initiating recruitment, selection of candidates, and reduction of turnover within staffing budget. Anticipates staffing needs; plans for vacant positions, anticipates and manages fluctuations in staffing demands.

Handles patients’ complaints and concerns in a timely and appropriate manner.

Reviews referral processes for efficiencies and ensures patients’ needs are met. Insures proper documentation in patient medical record for services provided by physicians and clinical staff members and insures that HIPAA privacy and security standards are met.

Assist in clinical areas as needed.

Guides annual patient satisfaction surveys and employee engagement surveys at clinical level.

Develops and implements process for responding to patient and employee concerns of a clinical nature conjunction with Administrator and Director of Practice Operations.

Guides continuous performance improvement plans and processes within clinical areas.

Assumes additional administrative duties and competencies at the direction of the Practice Administrator/Manager and may assume additional duties in the absence of the Practice Administrator/Manager at the discretion of the physicians.

Bon Secours is an equal opportunity employer.

We’ll also reward your hard work with:

  • Comprehensive, affordable medical, dental and vision plans

  • Prescription drug coverage

  • Flexible spending accounts

  • Life insurance w/AD&D

  • An employer-matched 403(b) for those who qualify

  • Paid time off

  • Educational Assistance

  • And much more

S cheduled Weekly Hours:

40

Work Shift:

Days (United States of America)

Department:

Bon Secours Hematology & Oncology - St. Francis Physician Services

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com .

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