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CompuCom Desktop Support Technician I - A+, Dell Certification in Fort Mill, South Carolina

Desktop Support Technician I - A+, Dell Certification

Ref No.: 21-00049

Location: Fort Mill, South Carolina

At e at X at cell at ,we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.

* * * Contract to Hire Opportunity * * *

The Desktop Support Tech will be responsible for queue management, inventory management, mobile phone device support, mailing and shipping management, imaging, and Dell laptop deployment. On-call rotation will be required.

TOP 2 required skills that candidates must have are 1. Time Management and 2. Customer Service.


  • Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems

  • Customize communication, instructions, and product knowledge to the level of the individual

  • Determine the most cost-effective repair to minimize customer downtime

  • Prepare reports for analysis


  • 1-2 years of hands-on break-fix experience

  • CompTIA A+ and Dell certifications required or must be obtained within 6 months of hire

  • Solid experience and understanding of IT services and products

  • Ability to transform technical IT language into terms everyone understands

  • Relatable with customers and impeccable with follow-through

  • Not intimidated by problems you’ve never seen before – confidence is key!

  • Hungry to work hard and hungry to grow your career!

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e at X at cell at ™ Supports Equal Employment Opportunity* e at X at cell at ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit at .