CompuCom Desktop Support Technician I - A+, Dell Certification in Fort Mill, South Carolina
Desktop Support Technician I - A+, Dell Certification
Ref No.: 21-00049
Location: Fort Mill, South Carolina
At e at https://www.excell.com/it-careers X at https://www.excell.com/it-careers cell at https://www.excell.com/it-careers ,we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.
* * * Contract to Hire Opportunity * * *
The Desktop Support Tech will be responsible for queue management, inventory management, mobile phone device support, mailing and shipping management, imaging, and Dell laptop deployment. On-call rotation will be required.
TOP 2 required skills that candidates must have are 1. Time Management and 2. Customer Service.
Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems
Customize communication, instructions, and product knowledge to the level of the individual
Determine the most cost-effective repair to minimize customer downtime
Prepare reports for analysis
1-2 years of hands-on break-fix experience
CompTIA A+ and Dell certifications required or must be obtained within 6 months of hire
Solid experience and understanding of IT services and products
Ability to transform technical IT language into terms everyone understands
Relatable with customers and impeccable with follow-through
Not intimidated by problems you’ve never seen before – confidence is key!
Hungry to work hard and hungry to grow your career!
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e at https://www.excell.com/it-careers X at https://www.excell.com/it-careers cell at https://www.excell.com/it-careers ™ Supports Equal Employment Opportunity* e at https://www.excell.com/it-careers X at https://www.excell.com/it-careers cell at https://www.excell.com/it-careers ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com at http://www.excell.com/ .