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Wells Fargo Compliance Senior Officer - Deposit Products and Payments in Fort Mill, South Carolina

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Corporate Risk helps all Wells Fargo businesses identify and manage risk. The team focuses on several key risk types, including conduct, credit, financial crimes, information security, interest rate, liquidity, market, model, operational, regulatory compliance, reputation, strategic, and technology risk. The group provides leadership, enhances communications, assists with problem identification and solutions, and shares best practices. In addition, the group provides an enterprise-wide view of risk, assists management and our Board of Directors in identifying and monitoring risks that may affect multiple lines of business, and takes appropriate action when business activities exceed the risk tolerance of the company.

The job description outlined below applies to a Compliance Senior Officer role for the Deposit Products Group including:

  • Traditional Consumer and Small Business products and processes such as Checking/Savings Accounts, IRAs/CDs, and Safe Deposit Boxes

  • Deposit Payments and Money Movement products and services, including Debit Card, Digital Wallet, Tokenization, Wires, Bill Pay, Transfers

  • Transactional Strategies including deposit processing and OD/NSF

  • Deposit Furnishing/Intent to Furnish

  • Fee Waiver Strategy and Execution

Primary Duties and Responsibilities:

  • Disclosures, Statements and Communications

  • Product Development Strategy

  • Support key compliance program elements with respect to the Deposit Products Group, including compliance risk assessments, the Annual Compliance Plan, initiative management, establishment and implementation of policies and standards, delivery of compliance training and awareness, evaluation of third party compliance risk, compliance issue management, metrics and reporting.

  • Accountable for developing, implementing and monitoring a risk-based compliance program providing guidance to the Deposit Products Group and its embedded controls staff regarding applicable laws, rules, regulations, enterprise standards and compliance-related best practices.

  • Oversee and credibly challenge the reporting, escalation and timely remediation of compliance-related issues, deficiencies or regulatory matters.

  • Provide reporting on the state of compliance in the Deposit Products Group to the Head of DPG Compliance, appropriate committees and executive management.

  • Oversee, credibly challenge and assess the line of business environment with respect to managing and mitigating compliance risk and establish processes to ensure effective and timely implementation of regulatory change requirements applicable to the group.

  • Provide compliance risk expertise and consulting for projects and initiatives with high risk, generally spanning multiple business lines, to identify, assess and mitigate regulatory risk.

  • Sustain a strong risk culture that identifies and provides oversight and escalation of existing and emerging compliance issues across business groups, legal entities, geographies, and jurisdictions; and ensure that escalated compliance issues receive immediate senior management attention.

  • Consults with business to develop corrective action plans and effectively manages change to ensure regulatory compliance.

  • Participates in coordination and communication with the Legal Department with respect to current and emerging compliance risks; may interact with Audit and/or provide support in interactions with regulators on compliance-related topics.

  • Reports findings and recommendations to executive management or management committee member/head of business.

  • Compliance review and approval of Servicing & Account Management customer communications

  • Review and credible challenge cross channel partner issue management and remediation activities

  • Provides compliance support to agency or other examinations conducted by external parties.

  • Maintain and foster strong relationships with product teams, Control and Operational Risk partners, Compliance Governance partners, Legal and other business units to facilitate discussions and resolve issues.

Please note that posting duration may be shortened based on job seeker volume.

Required Qualifications

  • 10+ years of experience in risk management (includes compliance, financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, business process management) or 10+ years of financial services industry experience, of which 7+ years must include direct experience in risk management

Desired Qualifications

  • An active Certified Regulatory Compliance Manager (CRCM) designation

Other Desired Qualifications

  • Wide-range experience with the interpretation of laws, rulings and regulations impacting deposit products and payments, for both small business and consumer customers

  • Strong time management skills and ability to meet deadlines

  • A Masters of Business Administration (MBA) or Juris Doctor (JD)

  • Advanced experience supporting and executing enterprise compliance programs, including regulatory change management, risk identification and assessment processes, compliance issue management, new product/business review, complaint handling, compliance training, compliance monitoring and reporting

  • Advanced experience involving the review of major compliance requirements, risk assessments, or consulting with lines of business on regulatory controls

  • Expert-level knowledge of applicable deposit product-related banking laws including but not limited to Regulation E, Regulation CC, Regulation D, Regulation DD, Fair Credit Reporting Act (FCRA), Regulation P, Gramm–Leach–Bliley Act (GLBA), UDAP/UDAAP, applicable FDIC regulations and associated compliance programs

  • Experience evaluating customer disclosures, statements and communications

  • Experience in the financial services industry with specific expertise working with large depository institutions or international payment services organizations

  • Sophisticated understanding of the ever-evolving governance and regulatory environments as well as industry and compliance risk-related best practices

  • Organizational courage and willingness to make tough, informed decisions and thoughtfully share independent perspectives

  • Advanced analytical, critical thinking and problem-solving skills, coupled with an ability to translate ambiguous ideas/issues into well-defined plans/solutions with a record of accomplishment for delivering results

  • Leadership experience

  • Highly effective communicator, both orally and in writing; able to ask well-crafted questions and present ideas in a clear and compelling manner; good listener who engenders creative thinking and teamwork

  • Credibly challenge the lines of business in order to mitigate risk

  • Ability to translate Compliance policies into actionable roadmaps

  • Ability to work independently and efficiently while maintaining quality and effectiveness in a fast-paced, changing environment

Job Expectations

  • Ability to travel up to 5% of the time

Street Address

NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC

NC-Charlotte: 301 S College St - Charlotte, NC

NC-Charlotte: 128 South Tryon Street - Charlotte, NC

SC-Fort Mill: 3480 State View Blvd - Fort Mill, SC

TX-DAL-Downtown Dallas: 1445 Ross Ave - Dallas, TX

TX-Irving: 250 E John Carpenter Freeway - Irving, TX

TX-Plano: 4975 Preston Park Blvd - Plano, TX

IA-Des Moines: 206 8th St - DES MOINES, IA

IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IA

MN-Minneapolis: 600 S 4th St - Minneapolis, MN

MN-Minneapolis: 2650 Wells Fargo Way - Minneapolis, MN

MN-Saint Louis Park: 435 Ford Rd - Saint Louis Park, MN

AZ-PHX-Central Phoenix: 100 W Washington St - Phoenix, AZ

AZ-PHX-Northwest Phoenix: 2222 W Rose Garden Ln - Phoenix, AZ

AZ-Chandler: 2700 S Price Rd - Chandler, AZ

MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO

NY-New York: 150 E 42nd St - New York, NY

NJ-Summit: 190 River Rd - Summit, NJ


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Company: Wells Fargo

Req Number: 5560909-3

Updated: 2021-01-15 21:10:31.539 UTC

Location: Fort Mill,SC