BAE Systems System Admin in Columbia, South Carolina
This position is for a Systems Administrator/Service Desk Analyst to provide help desk support.
The Executive Office for United States Attorneys' (EOUSA) is responsible for providing administrative, technical and operation support to all 94 United States Attorneys' offices (USAOs) located in over 240 geographically dispersed sites throughout the continental United States, Alaska, Guam, the Mariana Islands, Puerto Rico, Hawaii, and the U.S. Virgin Islands. The EOUSA Office Automation (OA), Telecommunications and Technology Development (TTD), and Case Management (CMS) and Information Systems Security (ISS) Staffs provide for the identification and analysis of the business needs/requirements to USAOs necessary for the design, development, and deployment of secure office automation, wide and local area networking, case management and other applications.
The System Administrator candidate must possess a solid working knowledge of networks, servers and desktop applications with the ability to multitask while working through issues on both phone calls and emails.The candidate should be familiar with: troubleshooting hardware, software, printers, and network issues as well as Active Directory administration; Microsoft Windows 10; Microsoft Server 2012 R2 and Microsoft Server 2016; Microsoft Office 2016 including Outlook and Microsoft Exchange.
Required Education, Experience, & Skills
3 years working experience or Bachelor's degree (experience may substitute educational requirement)
Excellent active listening, troubleshooting and problem solving skills
Ability to communicate effectively and with tact
Preferred Education, Experience, & Skills
Industry related certifications i.e.: Security , ITIL, Network , CCNA, etc.
Candidates with additional skillsets on Cisco switch administration using PuTTY; AirWatch software supporting iOS devices including iPads and iPhones; System Center Service Manager (SCSM)ticketing software; VMware and/or vSphere administration; Microsoft System Center Configuration Manager (SCCM) used for imaging, application installs and security updates; troubleshooting EVoIP phones; Aruba wireless controllers and access points will be given extra consideration.
EEO Career Site Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression