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Kelly Services Customer Service in Columbia, South Carolina

Let’s figure out what’s next together. If you ask us, this job looks pretty great. Kelly ® Professional & Industrial is looking for Claims Customer Service Advocate to work at an insurance company in Northeast Columbia, SC. Sound good? Take a closer look below.

You would be responsible for responding to customer inquiries. Some inquiries may be non-routine and require deviation from standard screens, scripts, and procedures so must be able to multi-task and adjust quickly. You will also perform research as needed to resolve inquiries and review and adjudicate claims and/or non-medical appeals. You will also determine whether to return, deny or pay claims following organizational policies and procedures.

This job might be an outstanding fit if you have:

  • Good verbal and written communication skills.

  • At least 6 months of call center experience.

  • Claims processing experience.

  • Strong customer service skills.

  • Good spelling, punctuation and grammar skills.

  • Basic business math proficiency.

  • Ability to handle confidential or sensitive information with discretion.

  • Ability to work an 8-hour shift between the hours of 8am and 8pm.

Pay range is usually between $13-$14 per hour.

What happens next

Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work.

If interested in this pretty great opportunity, please submit resume to this posting for consideration.

Why Kelly ® ?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly ®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.