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SC Department of Public Safety Human Services Specialist II (Eligibility Case Manager) / 61012108 in Bamberg County, South Carolina

Job Responsibilities

Do you have a passion to provide meaningful contributions to your community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of South Carolina's children, families, and vulnerable adults? If so, the SC Department of Social Services has the right job opportunity for you!

We're looking for an enthusiastic Human Services Specialist I who performs general work duties related to the administration of the SNAP and TANF programs in the Economic Services Division in the Bamberg County office to help restore or improve customer financial stability.

The Human Services Specialist I conducts SNAP and/or TANF quality interviews to include both phone and face-to-face interviews for SNAP and/or TANF applications and/or renewals.

Process SNAP and/or TANF applications and/or renewals by determining eligibility and authorizing benefits if applicable, and process SNAP and/or TANF six month renewals and changes by redetermining eligibility and reauthorizing benefits if applicable

Manage ABAWD (Able-Bodied Adult without Dependents) caseload by sending required notices, updating ABAWD tracking system, and determining SNAP eligibility for assigned ABAWD cases. Interprets social services programs to clients as needed.

Process system generated alerts (SNAP, TANF, ESAP, and SCCAP) for county of residence as well as any alerts associated with your caseload.

Identifies and documents overpayments and makes at least 3 possible claims referrals to the Benefit Integrity Unit; prepares supporting documents for Fair Hearings. Participates in training and supervisory meetings or staff meetings as required.

Maintains case records and files in agency designated computer system for documentation and auditing purposes as required by agency policy in a confidential, timely and accurate manner. Documents client work participation activities in agency designated system. Enters timely documentation in SCOSA of events/activities that may affect clients continued eligibility for benefits. Prepares reports as requested by the supervisor or otherwise required and follows program policies and procedures.

Performs Red Cross shelter duty or other emergency shelter duty/services as directed.

All South Carolina Department of Social Services (DSS) Employees are expected to Adopt, Implement, and Promote the Published *Mission, Vision, and Guiding Principles, While Employed by the Agency.*

Minimum and Additional Requirements

A High School Diploma and three years experience in clerical administrative, social work, correctional, business administration or general business.

An Associates Degree and one year experience in clerical, administrative, social work, correctional business administration, or general business.

Ability to interpret and apply TANF and/or SNAP federal and state laws, regulations, policies, and procedures. Knowledge of services available from the community and other public and private programs. Ability to organize and maintain a caseload. Ability to conduct interviews and analyze case data to make appropriate decisions. Ability to establish and maintain professional working relationships and communicate effectively. Ability to master required databases and systems.

Additional Comments

This application for employment with the SC Department of Social Services must be completed in its entirety. *A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. *If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

A valid SC drivers license is required. Must have a high tolerance for irate clients, and crowded working conditions. Must be able to travel within the state for the purpose of training and meetings to include overnight travel.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

*DIVISION: *Economic Services / Bamberg County

Salary: $27,527.00 - $50,930.00 Annually

Location: Bamberg County, SC

Job Type: FTE - Full-Time

Job Number: 108628

Closing: 1/17/2021 11:59 PM Eastern

Residency Requirement: No

Class Code: GA40

Position Number: 61012108

Normal Work Schedule: Monday - Friday (8:30 - 5:00)

Pay Band: Band 4

Hiring Range - Min.: $28,902.00

Hiring Range - Max.: $39,228.00

Opening Date: 01/07/2021

EEO Statement: Equal Opportunity Employer

Agency Specific Application Procedures: All applicants must apply online. All correspondence from DSS Human Resources will be made through electronic mail, unless otherwise indicated.

Agency: State of South Carolina Department of Social Services

Address: 1535 Confederate Avenue Extension Columbia, South Carolina, 29201

Phone: 803-898-7315 ext. 2